Política de frete

SHIPPING POLICY

At Lurea, we aim to make your shopping experience as smooth as possible, from placing your order to receiving it.

Order Processing

Once your order has been placed, you will receive an order confirmation by email. When your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

UK Delivery

We deliver throughout the United Kingdom. Available delivery options, estimated delivery times and any applicable shipping charges will be displayed at checkout.

Delivery Times

Delivery estimates are provided during checkout. While we work to ensure orders arrive within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control.

Tracking

Where tracking is available, you will receive your tracking details once your order has been dispatched.

Incorrect Delivery Details

Customers are responsible for ensuring that their delivery information is correct when placing an order. If you notice an error, please contact Lurea Customer Care as soon as possible.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact Lurea Customer Care and we will assist you.

Returns

For information regarding returns and refunds, please see our Return & Refund Policy.

Lurea Customer Care